Done with this place and will use social contacts to ensure everyone knows what they do here. They just paid up blindly without checking. Always double check - all those glowing reviews to the right probably never knew what hit them. Granted, a company has to make a profit to stay in business however, there is nothing that grants it the right to gouge a customer. Yet, it's a $400 job? When confronted with the obvious, we worked out a lower cost. A quick Google search shows the procedure to completely replace the valve with a new one in a three and a half minute video. A simple Google search shows the part is $42.95 original Delco part.
#Freedom chevrolet kz198834 plus#
The result $400 plus and a four hour job to replace.
Service for a check engine light reveals a faulty exhaust solenoid valve for a 2018 Colorado. Service for a check engine light reveals a faulty exhaust solenoid valve for a 2018 technician/advisor/dealership attempts to overcharge a customer. MoreĪ disappointing experience when a service technician/advisor/dealership attempts to overcharge a customer. Fellow veterans and patriots, don't spend your hard earned money at this poorly managed vehicle dealership. If I was top leadership of Chevrolet or GM and read this thread an all other complaints about this place, I would fire the entire leadership and start anew. However, I now notice they received the money and it hasn't been put back on my credit card. He said, he would reimburse my $5,000 deposit.
The next day, I called Jojo and canceled the deal. I didn't want to do any business with this lack-luster establishment. Is this how you treat military or customers? He then said, we can just cancel the deal. I finally got upset and stated, I'm retired military and a disabled veteran. I asked his name and he stated, Adam Scott. I then asked to speak with the top manager, he stated he's not here. He spoke to me with no kind of respect or courtesy. Following, Charles who came on the phone and stated he is the finance manager was actually worst. He then says, the manager will agree with him. I asked him multiple times and he just kept talking. When I asked to speak with a manager, he blew me off and kept talking. He had no problem miss leading me and lying about the deal and pricing. I believe his name was Jojo Munoz or something similar. He had no problem miss leading me and lyin The salesman I worked with on 8/4/22 was horrible. The salesman I worked with on 8/4/22 was horrible. This is the worst dealership I have ever worked with.
We have escalated things to Chevrolet corporate in hopes of a resolution More They still refuse to honor the 6 month/6000 mile warranty provided by LKQ. The LKQ motor replacement was done 3 months ago and has driven less than 1000 miles. Long story short, we will be suing both dealerships for a multitude of things including fraud and child endangerment.Īfter taking the vehicle to an independent shop we found numerous other things wrong with the vehicle, one of which prevents the truck from running altogether. We’ve paid for repairs, towing, and an insane amount of money on rentals because it was quote “not their responsibility”. My children ride in this vehicle and we’ve broken down a total of 6 times. We have continued to have it break down and run through this xxxxxxxx between the two dealerships. We returned the vehicle for repairs WITHIN 48 HOURS OF PURCHASE because it broke down on I-35. In the last 9 months it has been at Fernandez Honda or Freedom Chevrolet for OVER 5 MONTHS TOTAL, who is also responsible for many of the half assed repairs done on the vehicle. There is about another $3000 in repairs that need to be done and they once again claim that it is our responsibility, though we now have warranties for all of the parts AROUND those parts because we already had those replaced. The engine and transmission have already been replaced by Freedom, which we were partially responsible for. In October of 2021 Fernandez Honda sold us a TOTALED vehicle. The engine and transmission have already been replaced by Freedom, which we were par Let me tell you a little about these awful people.
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